Play Responsibly

789 ph Responsible Gaming

At 789 ph, we believe that gaming should always be a fun and controlled activity. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform to help you stay in charge of your gaming habits.

Applies to all registered players in the Philippines  ·  Updated June 2025

Play Within Your Means Set Session Time Limits Deposit Limits Available Self-Exclusion Option Track Your Activity 24/7 Support Access Gaming Should Be Fun Play Within Your Means Set Session Time Limits Deposit Limits Available Self-Exclusion Option Track Your Activity 24/7 Support Access Gaming Should Be Fun

Our Commitment to Safe Play

How 789 ph supports every Filipino player in keeping gaming enjoyable and under control.

789 ph is committed to providing a safe, fair, and enjoyable gaming environment for all players in the Philippines. We recognise that while the vast majority of our players engage with our platform purely for entertainment, a small number may develop habits that go beyond healthy play. Our responsible gaming framework is designed to give every player the information and tools they need to make informed decisions about their gaming activity. We take this responsibility seriously and have built practical safeguards directly into the platform so that help is always within reach. If youever feel that gaming is no longer fun or is affecting other areas of your life, we encourage you to use the tools below or reach out to our support team immediately.

Deposit Limits

You can set a daily, weekly, or monthly deposit limit on your 789 ph account at any time through your account settings. Once a limit is in place, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours. This gives you a reliable financial boundary so that your gaming spend stays within what you have planned. Setting a deposit limit is one of the most effective ways to keep gaming affordable and stress-free. We recommend reviewing your limit regularly to make sure it still reflects your current situation.

Session Time Reminders

Losing track of time is one of the most common ways that gaming sessions extend beyond what a player originally intended. 789 ph lets you set a session time reminder so that you receive a clear notification when you have been playing for a set duration. You can choose reminder intervals that suit your schedule, whether that is 30 minutes, one hour, or longer. When the reminder appears, you are encouraged to take a break, review your activity, and decide whether to continue. Taking regular breaks is a simple habit that makes a significant difference to long-term enjoyment.

Take a Break

If you feel you need a short pause from gaming, you can activate a temporary break on your account for a period of your choosing — from 24 hours up to several weeks. During a break period, you will not be able to log in or place any bets, giving you space to reset without permanently closing your account. This feature is available instantly from your account dashboard and requires no lengthy process to activate. A short break can be a healthy and proactive step, and we fully support players who choose to use it. Your account and balance will be safely preserved for when you return.

Self-Exclusion

For players who feel they need a longer or more definitive break, 789 ph offers a self-exclusion option that can be set for a minimum of six months or on a permanent basis. Once self-exclusion is activated, your account will be suspended and you will not be able to register a new account during the exclusion period. We take self-exclusion requests seriously and process them promptly to ensure the restriction is in place as quickly as possible. If you are considering self-exclusion, we encourage you to also reach out to a professional support organisation for additional guidance. Self-exclusion is a courageous and responsible decision, and we will support you through the process.


Recognising When Gaming Becomes a Concern

Honest questions to help you check in with yourself or someone you care about.

Problem gambling can develop gradually and is not always easy to recognise from the inside. The following signs may indicate that gaming has moved beyond entertainment and is beginning to have a negative impact on your life or the lives of those around you. If several of these apply to you, we strongly encourage you to use the self-exclusion or take-a-break tools above, or to contact a support organisation for confidential advice. There is no shame in seeking help — responsible gaming is about making choices that keep you and your family in a good place.

Chasing Losses

Continuing to play in an attempt to win back money you have already lost, often leading to larger and larger bets beyond your original plan.

Borrowing to Play

Using borrowed money, credit, or funds set aside for essential expenses such as rent, food, or bills to fund gaming activity.

Hiding Your Activity

Feeling the need to conceal how much time or money you spend on gaming from family members, friends, or colleagues.

Mood Tied to Results

Experiencing strong mood swings — irritability, anxiety, or low mood — that are directly linked to whether you have won or lost during a session.

Unable to Stop

Finding it difficult or impossible to stop playing even when you have decided to, or repeatedly playing for much longer than you originally intended.

Neglecting Relationships

Spending less time with family or friends, missing important commitments, or prioritising gaming over responsibilities at work or at home.


Common Questions About Responsible Gaming

Quick answers to what Filipino players most often ask about staying in control on 789 ph.

You can set a deposit limit by logging in to your account and navigating to the Responsible Gaming section of your account settings. From there, you can choose a daily, weekly, or monthly limit in Philippine pesos that suits your budget. The limit takes effect immediately once saved, and any request to increase the limit will be subject to a 24-hour cooling-off period to give you time to reconsider. If you need help finding the setting, visit the FAQ page or contact our support team through your account dashboard.

A self-exclusion period of six months or more must run its full course before any request to reopen an account can be considered. At the end of the exclusion period, you will need to contact our support team directly to request reinstatement — your account will not reopen automatically. We will ask you to confirm that you are ready to return to gaming responsibly before processing the request. Permanent self-exclusion cannot be reversed. We encourage all players considering reinstatement to reflect carefully and, if needed, speak with a support professional before returning.

Yes. You must be at least 21 years old to register and play on 789 ph, in line with Philippine gaming regulations. We verify the age of all players during the registration and KYC process, and any account found to belong to a minor will be immediately suspended and any funds returned. If you suspect that a minor is using the platform, please contact our support team immediately. We take age verification seriously as part of our broader commitment to responsible gaming in the Philippines.

If you are concerned about your gaming habits, the first step is to use the self-exclusion or take-a-break tools available in your 789 ph account settings. You can also reach out to our support team for guidance on the options available to you. For professional and confidential support, we recommend contacting the National Council on Problem Gambling or a licensed counsellor in the Philippines who specialises in behavioural health. Seeking help early is always the right decision, and there are people ready to assist you. You can also find more general guidance on our FAQ page.

Need Help or Ready to Play Safely?

Our support team is here for every Filipino player. Whether you want to set limits, take a break, or simply learn more about staying in control, we are ready to help. You can also visit our FAQ for quick answers.